Website accessibility | London Transport Museum Library

Website accessibility statement

This accessibility statement applies to the London Transport Museum Library catalogue website.

This website is run by London Transport Museum Library and we are committed to making its design inclusive. This statement describes what we have already done to make our website accessible and what we intend to do to improve its accessibility in future.

For example, you should:

Be able to navigate most of the website using speech recognition software
Be able to listen to most of the website using a screen reader
Understand most of the website text as we’ve made it as simple as possible

How accessible is this website?

We have tried hard to make our website as accessible as possible, but some parts are not yet fully accessible and we are continuing to work on those.

One element technically meets the required standard, but may present difficulties for some people: when using the saved search function as a registered user it may be difficult to navigate the tree layout with a keyboard. It’s not possible to do this with the NVDA screen reader.

Feedback and contact information

If you need information on this website in a different format please get in contact with us by emailing [email protected]. We aim to respond within 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact: [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

The Library at Albany House and the research area at the Depot in Acton are both on the first floor with step-free access. Let us know if you have any access requirements when requesting an appointment so we can make suitable arrangements.

Technical information about this website’s accessibility

London Transport Museum and the Museum Library is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

This section covers issues that we need to fix. We are working to resolve these.

There are errors in the source code, which may make it difficult for assistive technologies to interpret the website correctly (WCAG 2.1: 4.1.1). Improvements were made to the source code in April 2023 and will continue to be made on an ongoing basis.

When viewing the copies available in a catalogue record it is not possible to sort the order the copies are displayed in using keyboard only (WCAG 2.1: 2.1.1, 4.1.2). It should be possible to access the header and apply the sort using TAB+Enter keys and improvements were made to this functionality in April 2023.

The publication date icon for filtering search results and the filter by content option in Advanced search are not labelled correctly (WCAG 2.1: 4.1.2), so it may not be possible to control them when using assistive technologies. Improvements were made to this functionality in April 2023.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Third party content

Where we include third party content or functionality on our website, we are responsible for ensuring it meets accessibility standards. These are systems that we link to or are embedded into our site. However, we are not responsible for the accessibility of third-party platforms or content that is neither funded nor developed by us, or under our control. We are continually reviewing our use of third-party content and have reported accessibility issues to the relevant suppliers.

Preparation of this accessibility statement

This statement was prepared on 14 December 2022. It was last reviewed and updated on 6 June 2023.

This website was last tested on 2 November 2022. The test was carried out by Test Partners.

Key components and pages - identified by being templates or having different functionality - were manually tested against WCAG 2.1 Level A and Level AA success criteria.

If you would like to view the full accessibility report please email: [email protected].